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Support Center

FAQ

  • What is digital art?
    Digital art is a form of artistic expression created using digital technology and tools. It encompasses a wide range of creative works, including drawings, paintings, illustrations, animations, 3D renderings, and more, all produced through digital devices like computers, tablets, and graphic design software. Digital artists use various techniques and software to craft their visions, often combining traditional art principles with digital capabilities to produce unique and captivating pieces.
  • What is an NFT?
    An NFT, or Non-Fungible Token, is a unique digital asset that represents ownership or proof of authenticity of a specific piece of digital content, such as artwork, music, or collectibles.
  • How do I purchase NFTs from your store?
    To buy NFTs from our store, you'll need a cryptocurrency wallet and access to a compatible NFT marketplace. Simply browse our NFT listings, choose the one you like, and follow the instructions for purchase.
  • What is ecoresponsable canvas, and how is it used for your art?
    Ecoresponsable canvas is an environmentally friendly material used for printing our digital art. It's made from sustainable materials and is an eco-conscious choice for displaying digital artwork.
  • Can I purchase physical prints of your digital art?
    Yes, you can purchase physical prints of our digital art on ecoresponsable canvas through our store. Simply select the print size and quantity you desire during the checkout process.
  • What is interactive art, and how can I experience it?
    Interactive art is a form of digital art that allows the audience to actively participate and engage with the artwork. You can experience our interactive art pieces by visiting our website or exhibitions.
  • How do I attend your free online exhibitions in the metaverse?
    Attending our online exhibitions in the metaverse is easy! We'll provide you with event details and instructions on how to access the virtual exhibition space. Keep an eye on our website and social media for announcements.
  • Do you offer international shipping for physical art prints?
    Yes, we offer international shipping for physical art prints, but currently, it is available only for customers located in Canada and the United States. We're working to expand our shipping options to other countries in the future, so please stay tuned for updates.
  • What payment methods do you accept for purchases?
    We accept cryptocurrency payments for NFT purchases. For physical art prints and other merchandise, we also accept traditional payment methods such as credit/debit cards and PayPal.
  • Are your NFTs compatible with different digital wallets and marketplaces?
    Our NFTs are compatible with a range of digital wallets and marketplaces that support the Ethereum blockchain. Ensure your wallet is compatible before making a purchase.
  • What is the return and refund policy for your art and NFTs?
    Please review our Return and Refund Policy on our website for details on returns and refunds for both physical art prints and NFT purchases.
  • Can I commission custom digital artwork from you?
    Yes, we offer custom digital art commissions. Please contact us through our website to discuss your specific requirements and pricing.
  • How can I stay updated on your latest art releases and exhibitions?
    To stay updated on our latest releases and exhibitions, subscribe to our newsletter and follow us on social media platforms like Instagram, Twitter, and Facebook.
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